Frequently Asked Questions
Everything you need to know about your Banana Ball gear.
What makes Banana Ball equipment different from standard gear?
Banana Ball products are engineered with high-performance synthetic materials designed for maximum grip and durability, ensuring they withstand intense play while maintaining their unique ergonomic shape.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear ready for the weekend game.
Do you offer a warranty on your sports equipment?
Yes, all our equipment comes with a 6-month 'No-Split' warranty. If your ball or gear experiences a manufacturing defect under normal playing conditions, we will replace it free of charge.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, certain apparel items must have tags attached to be eligible for a refund.
Can I track my order once it has been placed?
Absolutely. Once your order is processed, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.